Maintenance Director

DEPARTMENT: Administration

REPORTS TO: Administrator

JOB SUMMARY:

Provide a clean, safe, and most importantly, comfortable home for our residents. Train and supervise Housekeeping, Laundry and Maintenance personnel. Resident accommodations will be kept at a level that exceeds their expectations. Facilities will look aesthetically pleasing and welcoming to our residents, their families and friends, as well as the surrounding community. Resident laundry, bedding, and linens will be treated with the greatest care, and returned cleaned, soft, and fresh smelling. Our goal is to provide the best service possible; therefore, honoring resident requests is our specialty.

The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current federal state and local regulations as well as company policies and procedures.

JOB PROFILE:

1. Building Upkeep

➢ Replaces float units in facility toilets and washers; unclogs drains and removes sink straps for cleaning.

➢ Repairs windows, screens, shades, blinds, curtains and drapery rods.

➢ Repairs doors, handles, and locks.

➢ Replaces light bulbs, fuses, ballasts, circuit breakers, extension cords, electric plugs, bed-call cords, pull chains emergency-call system cords electrical outlets, etc.

➢ Paints walls, ceilings, doors, window and doorframes, tables, chairs, shelves, racks and parking space stripes.

➢ Builds and constructs shelves, racks, tables, benches, footstools, and bulletin boards.

➢ Repairs, maintains and paints: closets, rods, shelves, bedside tables, drawers, and closet doors.

➢ Replaces smoke detectors, sprinkler heads, and mixing valves.

➢ Repairs and replaces gutters, downspouts, and drains.

➢ Repairs minor roof leaks.

➢ Replaces ceiling and floor tiles.

2. Equipment Upkeep

➢ Replaces and cleans filters in air-conditioning and heating units, washers, dryers, extractors, water systems, vents, and exhaust fans in bathrooms and over stoves.

➢ Repairs lawn mowers, stoves, ovens, washers, dryers, floor machines, ice machines, etc.

➢ Repairs beds, bedrails, wheelchairs, geriatric chairs, walkers, canes, crutches, handrails, railings, grab bars, towel bars, soap dishes, and water/bath sprayers.

➢ Maintains and repairs lawn furniture and outside decor such as fountains, lights, etc.

3. Work Shop Organization

➢ Maintains a well-organized, clean, neat workshop and tool room.

➢ Maintains a supply of replacement parts for facility equipment.

➢ Maintains current catalogs of parts and supplies.

➢ Maintains all tools in acceptable working order.

➢ Establishes commercial resources for repairs and supplies.

➢ Utilizes the Maintenance/Housekeeping Request form to track identified problems/hazards and resident requests for maintenance services.

➢ Completes routine maintenance inspections throughout the building.

➢ Cleans up after every job and tests the equipment to assure it is in proper working order.

4. Housekeeping and Laundry Services

➢ Assigns housekeeping and laundry personnel to specific tasks in accordance with daily work assignments.

➢ Supervises personnel by direct observation to ensure that they are performing assigned tasks in accordance with established policies and procedures:

• Commercial and domestic washers and dryers are being used and maintained properly.

• Soaps, bleaches, softeners and other chemicals are being properly used.

• Various fabrics are being handled and laundered properly.

• Personnel are utilizing proper techniques and following directions regarding the use of cleaning solutions and disinfectants, mixing of chemicals and use of cleaning equipment.

• Equipment is cleaned and properly stored.

• Established safety precautions are followed when performing tasks and using equipment and supplies.

• Established infection control practices are followed when performing housekeeping/laundry procedures.

• Assigned work areas are maintained in a clean, safe, comfortable and attractive manner.

• Refuse is disposed of daily in accordance with the established sanitation procedures.

➢ Coordinates daily housekeeping/laundry services with nursing service when performing cleaning assignments in resident living and/or common areas.

➢ Responsible for all resident and facility laundry to be properly washed, dried, folded, hung and stored.

➢ Reports all hazardous conditions and/or equipment to the Maintenance Director and/or Administrator.

➢ Conducts daily inspections of assigned work areas to assure cleanliness and sanitary conditions are maintained.

➢ Assures that assigned personnel maintain the residents’ personal and property rights.

5. Staff Coordination and Supervision

➢ Administrative accountability for development, implementation and evaluation of activities and training related to all aspects of Maintenance, Housekeeping and Laundry Services.

➢ Interviews, hires and coordinates orientation for maintenance, housekeeping and laundry staff.

➢ Produces and posts a monthly staffing schedule based upon the approved Master Staffing plan.

➢ Counsels and disciplines maintenance, housekeeping and laundry staff as needed.

➢ Prepares and presents all maintenance, housekeeping and laundry staff evaluations per policy.

➢ Gives written approval for requested time off.

➢ Responsible for conducting in-service training for maintenance, housekeeping and laundry staff, including safety and infection control practices. Maintains agenda and attendance records for each training session.

➢ Participates in grievance procedures when appropriate.

➢ Reports all co-worker accidents and incidents by completing an Accident and Incident Report (A&I) per company policy.

6. Compliance and Record Keeping

➢ Responsible for compliance to all state, federal, state and local regulations, as well as company policies and procedures pertaining to the Maintenance, Housekeeping and Laundry Departments.

➢ Maintains accurate and useful files in accordance with all federal, state and local regulations, as well as, company policies and procedures.

➢ Responsible for the implementation and on-going practice of the policies and procedures by the Maintenance, Housekeeping and Laundry staff. Maintains a policy and procedure manual in the Maintenance and Housekeeping and Laundry Departments.

➢ Participates in the development, periodic review/revision and evaluation of Maintenance, and Housekeeping and Laundry policies and procedures.

➢ Develops and maintains a written housekeeping/laundry plan for the entire facility with each task categorized as to daily, weekly, monthly or annual assignment.

➢ Maintains documentation of daily assignments and Maintenance/ Housekeeping Request forms.

7. Fiscal Responsibility and Planning

➢ Participates in any meetings that may be conducted within the facility that directly relate to or affect Maintenance, Housekeeping and/or Laundry Services.

➢ Participates in the planning and budgeting of Maintenance and Housekeeping/Laundry services; making recommendations for supplies and equipment.

➢ Responsible for ordering and distribution of maintenance, housekeeping and laundry supplies and for controlling supply costs, as per approved annual budget.

➢ Responsible for processing invoices for supplies ordered upon receipt of invoice and forwarding to the Administrator for approval.

➢ Works closely with the Administrator to:

• Develop and improve census.

• Maintain current residents’ health and well-being.

• Develop and improve the quality of care, quality of life and programs at the facility.

• Develop short and long range plans for the Maintenance and Housekeeping/Laundry Departments.

• Develop and improve the financial performance of the facility.

➢ Responsible for chair and lead Safety Committee by following its objectives, doing monthly safety audits, and reporting on monthly incidents and accidents including residents and co-workers.

May perform other duties as assigned.

MINIMUM QUALIFICATIONS:

➢ High school diploma or GED equivalent.

➢ Knowledge and ability to work on plumbing ystems, electrical systems, alann systems, appliances, household and commercial stoves, refrigerators, washers, dryers, air-conditioning and heating units.

➢ Ability and willingness to provide exceptional customer service.

➢ Previous management experience.

PREFERRED SKILLS AND CHARACTERISTICS:

➢ Able to effectively communicate and work with other employees.

PHYSICAL REQUIREMENTS:

➢ Good physical and mental health, producing upon hire, and at least every twelve (12) months thereafter, a satisfactory examination from a physician or equivalent indicating that the individual is free from any health impairment which is of potential risk to residents or which might interfere with the performance of the individuals duties. In addition, individual must produce a ppd (Mantoux) skin test for tuberculosis within thirty (30) days prior to employment and no less frequently than every two (2) years after employment begins.

➢ Occasional twisting, bending, squatting, kneeling, crouching, climbing, and balancing.

➢ Ability to sit, stand and walk during all shifts.

➢ Will need to lift and carry up to fifty (50) pounds.