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Meet Our Dedicated Team

Staff

Our team is here to help you every step of the way.

At Northland Heights, we’ve put together a team of passionate healthcare professionals with years of experience. We are dedicated to the humanity, dignity and well-being of residents entrusted to our care, and our team acts more as a family than just coworkers.

Elicia Smith

Administrator

Elicia Smith joined the Northland Height’s management team as Business Office Manager approximately 6 months prior to their official opening.   She brought with her over 5 years of experience in the long-term care industry with special focus on Human Resources, Policy, Compliance, and Internal Audits.

Elicia is responsible for all facets of managing the Business Office including but not limited to screening candidates, new hire onboarding, compliance, company payroll and facility billing.  Prior to long term care Elicia worked in the home health industry as a Human Resources Coordinator.  Elicia is currently attending Penn State University to complete her BA in Health Policy and Administration She is a member of Penn State’s SHRM Virtual Chapter.

Elicia enjoys spending time with her three wonderful kids, hanging out at her grandma’s house and reading.