JOB DESCRIPTION
DEPARTMENT: Housekeeping
REPORTS TO: Director of Housekeeping and Laundry
JOB SUMMARY: Provide our residents with exceptional housekeeping service that exceeds their highest expectations. Maintain all the areas of the facility in such a way that our residents have a clean, warm and inviting home-like atmosphere. Our goal is to provide the best service possible; therefore, honoring resident requests is our specialty.
The person holding this position is delegated the responsibility for carrying out all of the assigned duties and responsibilities within the guidelines of current federal, state and local regulations, as well as company policies and procedures.
JOB PROFILE:
1. Daily Housekeeping
➢ Performs all cleaning duties in accordance with daily work assignments and established housekeeping policies and procedures.
➢ Spot-checks all resident rooms. This includes: emptying the garbage, disinfecting and wiping down toilets and sinks, checking for the need of toilet paper and soap, vacuuming the carpet and spot cleaning carpet as needed.
➢ Deep cleans required rooms as per deep clean schedule. This includes: cleaning and dusting all furnishings, moving furniture and vacuuming, checking for cobwebs throughout the room, and all other duties as described on facility Deep Clean Responsibility assignment sheet.
➢ Cleans daily all public and staff bathrooms in assigned area, disinfects and wipes · down sink and toilet, checks for paper towels, toilet paper and soap, mop floors and wax floors as needed.
➢ Cleans all ancillary areas, offices, treatment areas, lounges, co-worker areas and dining rooms as assigned.
➢ Rechecks all areas prior to end of shift and corrects any identified cleaning issues.
➢ Completes any issues identified via Maintenance/Housekeeping Request as directed by Department Manager.
➢ Assures that assigned work areas are maintained in a clean, safe, comfortable and attractive manner.
2. Housekeeping Knowledge and Compliance
➢ Follows established safety precautions when performing tasks, as well as using equipment and supplies.
➢ Assures that established infection control practices are maintained when performing housekeeping duties.
➢ Follows proper techniques for mixing chemicals, cleaning disinfectants and solutions.
➢ Attends staff meetings and in-service education programs as required.
MINIMUM QUALIFICATIONS:
➢ High school diploma or GED equivalent.
➢ Ability and willingness to provide exceptional customer service.
PREFERRED SKILLS AND CHARACTERISTICS:
➢ Ability to deal tactfully with personnel, residents, family members and visitors.
➢ Knowledge of and experience with housekeeping supplies and equipment.
PHYSICAL REQUIREMENTS:
➢ Good physical and mental health, producing upon hire, and at least every twelve (12) months thereafter, a satisfactory examination from a physician or equivalent indicating that the individual is free from any health impairment which is of potential risk to residents or which might interfere with the performance of the individuals duties. In addition, individual must produce a ppd (Mantoux) skin test for tuberculosis within thirty (30) days prior to employment and no less frequently than every two (2) years after employment begins.
➢ Frequent twisting, bending, squatting, kneeling, crouching, climbing, and balancing.
➢ Ability to sit, stand and walk during all shifts.
➢ May need to lift and carry up to twenty-five (25) pounds.
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